Shipping Policy
At EYS, we aim to provide reliable and efficient shipping services for our customers. Please review our shipping policy to understand the terms and conditions related to the shipment of your orders.
Order Processing
- Orders are processed within 1-3 business days of receipt.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Methods and Delivery Times
We ship all orders from our warehouse in Croatia with our shipping partner GLS.
We ship exclusively to the following countries within the EU:
| Country | Delivery Time |
|---|---|
| Croatia | 1-2 days |
| Slovenia | 1-2 days |
| Italy | 3-5 days |
| Hungary | 1-2 days |
| Austria | 3-4 days |
| Germany | 3-4 days |
| Switzerland | 3-4 days |
| Czechia | 3-4 days |
| Slovakia | 3-4 days |
| France | 5-6 days |
| Netherlands | 4-5 days |
| Belgium | 4-5 days |
| Poland | 3-4 days |
Upon your request, we can ship to other countries within the EU as well. Feel free to Contact Us.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and the destination of the package. These shipping costs will be displayed at checkout before you complete your purchase.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
Contact Us
If you have any questions or concerns about our shipping policy, please Contact Us.
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