Terms of Service

Thank you for choosing Elektro Yacht Servis d.o.o. ("EYS"). These Terms of Service ("Terms") govern your access to and use of the website eysmarine.com ("Website"), as well as any products, services, or content provided by EYS. By accessing or using our Website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Website or purchasing our products.

Company Information

Elektro Yacht Servis d.o.o.
Prgon 41
Punat 51521
Croatia

OIB: 16476966927
MBS: 040253789
Commercial court in Rijeka, Tt-13/4664-6
Tax ID: HR16476966927
Bank account number: HR9424840081135013311
Raiffeisenbank Austria d.d., Swift: RZBHHR2X

Scope of Services

EYS operates an online platform that offers electrical products and services tailored for marine applications. Our offerings include, but are not limited to, the sale of electrical equipment, components, and accessories specifically designed for boats and yachts.

Account Registration

Creating an account on our Website is optional. However, doing so allows you to easily track your orders, save your shipping information, and access your order history. You agree to provide accurate and complete information during the registration process and to update such information promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, and pricing. However, we do not warrant that such information is error-free, complete, or current. EYS reserves the right to modify, suspend, or discontinue any aspect of our products or services at any time without prior notice.

Ordering and Payment

By placing an order through our Website, you agree to pay the specified price for the selected products, including any applicable taxes and shipping fees. All payments are processed securely through our designated payment processor. EYS reserves the right to refuse or cancel any order at our discretion, and we may request additional information or verification before accepting an order.

Shipping and Delivery

We aim to process and ship orders promptly, subject to product availability and any unforeseen circumstances. Delivery times may vary depending on your location and the shipping method selected. EYS is not liable for any delays or failures in delivery caused by events beyond our reasonable control, including but not limited to natural disasters, transportation strikes, or customs clearance procedures.

Returns and Refunds

We want you to be satisfied with your purchase. If you receive a product that is damaged or not working properly, you must notify us within 7 days of delivery. Please contact our customer service team to initiate the return process. We may request image proof of the damaged or non-functioning product to facilitate the return or exchange process.

For returns due to damaged or faulty products, we will cover the return shipping cost and provide a full refund of the item's price, excluding the original shipping cost. We reserve the right to refuse returns or refunds for products that are not returned in their original condition or that are returned after the specified time frame.

Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on our Website are the property of EYS or our licensors and are protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works of such content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, EYS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Website or the products purchased from us, even if advised of the possibility of such damages. In no event shall our total liability exceed the amount paid by you for the products in question.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Croatia, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively by the courts of Croatia, and you hereby consent to the personal jurisdiction of such courts.

Modifications to Terms

EYS reserves the right to update or revise these Terms at any time without prior notice. We will post the revised Terms on our Website with the effective date of the changes. Your continued use of our Website or purchase of products after the effective date constitutes your acceptance of the revised Terms.

Language

These Terms of Service are provided in English. Any translations of these Terms into other languages are provided for convenience only. In the event of any discrepancies or conflicts between the English version and any translated version, the English version shall prevail and be the binding document.

Contact Us

If you have any questions or concerns about these Terms or our services, please Contact Us.

Thank you for choosing EYS. We look forward to serving you!